Patchstop is dedicated to providing a wonderful and satisfying shopping experience from start to finish and further. Please contact us if you received items you are not completely satisfied with.
Returning New & Unused items
If you are unsatisfied with one or more of the items you purchased, please return it to Patchstop.com within 30 days of purchasing. Returned products must be returned unused and in the same, brand-new condition it was received.
Returned items must be shipped using prepaid postage, we do not accept C.O.D. returns. You may use your own shipping method, we advise you to use a shipping method with tracking. We are not responsible for items returned and lost during shipping or not delivered to the following address:
777 Main Street
Daytona Beach, FL 32118
Upon receiving your returned item, the original account charged will be refunded in the amount paid for that item. Please note, shipping charges are only refunded if the item is returned due to a manufacturing defect.
Returns After 30 Days
If you are returning an item 30 days after it was purchased, please return the item using the same methods described above.
Upon receiving your returned item, you will be notified of a credit placed on your account at Patchstop.com, in the amount originally paid for that item. Please note, shipping charges are only refunded or credited if the item is returned within 30 days and due to a manufacturing defect.
Damaged or Defective Items
If you received any items that are or appear to be damaged, defective or worn, please contact us immediately and we will assist you right away in replacing that item.
Incorrect Items Received & Incomplete Orders
We all make mistakes, and if you receive your order and it appears we have made a mistake on your order, sent you the wrong item, or any items are missing from your order, please contact us immediately and we will make sure the incorrect items are replaced and your order is completed to your 100% satisfaction.
In the event that your package was damage during shipping, please make sure that all of the contents of the order are present and contact the shipping carrier. We also would like for you to contact us immediately, to make us aware of the matter.